{"id":318,"date":"2025-08-29T05:58:33","date_gmt":"2025-08-29T05:58:33","guid":{"rendered":"https:\/\/batmanculer.com\/?page_id=318"},"modified":"2025-09-03T19:49:42","modified_gmt":"2025-09-03T19:49:42","slug":"complaints-policy","status":"publish","type":"page","link":"https:\/\/trueobservermedia.com\/de\/complaints-policy\/","title":{"rendered":"Complaints Policy"},"content":{"rendered":"<p>1. Submitting a Complaint<\/p>\r\n\r\n\r\n\r\n<p>If you are dissatisfied with our services, please contact us at <a href=\"mailto: info@trueobservermedia.com\">info@trueobservermedia.com<\/a>.<\/p>\r\n\r\n\r\n\r\n<p>2. Process<\/p>\r\n\r\n\r\n\r\n<p>We will acknowledge complaints within 5 working days and aim to resolve them within 14 working days.<\/p>\r\n\r\n\r\n\r\n<p>3. Escalation<\/p>\r\n\r\n\r\n\r\n<p>If you are not satisfied, you may escalate to the relevant regulatory authority in the UK or your country of residence.<\/p>","protected":false},"excerpt":{"rendered":"<p>1. Submitting a Complaint If you are dissatisfied with our services, please contact us at info@trueobservermedia.com. 2. Process We will acknowledge complaints within 5 working days and aim to resolve them within 14 working days. 3. Escalation If you are not satisfied, you may escalate to the relevant regulatory authority in the UK or your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-318","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/trueobservermedia.com\/de\/wp-json\/wp\/v2\/pages\/318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueobservermedia.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trueobservermedia.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trueobservermedia.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trueobservermedia.com\/de\/wp-json\/wp\/v2\/comments?post=318"}],"version-history":[{"count":3,"href":"https:\/\/trueobservermedia.com\/de\/wp-json\/wp\/v2\/pages\/318\/revisions"}],"predecessor-version":[{"id":834,"href":"https:\/\/trueobservermedia.com\/de\/wp-json\/wp\/v2\/pages\/318\/revisions\/834"}],"wp:attachment":[{"href":"https:\/\/trueobservermedia.com\/de\/wp-json\/wp\/v2\/media?parent=318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}