{"id":318,"date":"2025-08-29T05:58:33","date_gmt":"2025-08-29T05:58:33","guid":{"rendered":"https:\/\/batmanculer.com\/?page_id=318"},"modified":"2025-09-03T19:49:42","modified_gmt":"2025-09-03T19:49:42","slug":"complaints-policy","status":"publish","type":"page","link":"https:\/\/trueobservermedia.com\/es\/complaints-policy\/","title":{"rendered":"Pol\u00edtica de reclamaciones"},"content":{"rendered":"<p class=\"wp-block-paragraph\">1. Presentaci\u00f3n de una reclamaci\u00f3n<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Si no est\u00e1s satisfecho con nuestros servicios, por favor contacta con nosotros en <a href=\"mailto: info@trueobservermedia.com\">info@trueobservermedia.com<\/a>.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">2. Proceso<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Acusaremos recibo de las reclamaciones en un plazo de 5 d\u00edas laborables y procuraremos resolverlas en un plazo de 14 d\u00edas laborables.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">3. Escalado<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Si no quedas satisfecho, puedes elevar la reclamaci\u00f3n a la autoridad reguladora competente en el Reino Unido o en tu pa\u00eds de residencia.<\/p>","protected":false},"excerpt":{"rendered":"<p>1. Submitting a Complaint If you are dissatisfied with our services, please contact us at info@trueobservermedia.com. 2. Process We will acknowledge complaints within 5 working days and aim to resolve them within 14 working days. 3. Escalation If you are not satisfied, you may escalate to the relevant regulatory authority in the UK or your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-318","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/pages\/318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/comments?post=318"}],"version-history":[{"count":3,"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/pages\/318\/revisions"}],"predecessor-version":[{"id":834,"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/pages\/318\/revisions\/834"}],"wp:attachment":[{"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/media?parent=318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}