{"id":798,"date":"2025-09-03T17:18:54","date_gmt":"2025-09-03T17:18:54","guid":{"rendered":"https:\/\/trueobservermedia.com\/?page_id=798"},"modified":"2026-07-19T17:29:15","modified_gmt":"2026-07-19T17:29:15","slug":"contact","status":"publish","type":"page","link":"https:\/\/trueobservermedia.com\/es\/contact\/","title":{"rendered":"Contacto"},"content":{"rendered":"<style>\r\n.to-contact-wrapper{\r\n  display:flex !important;\r\n  justify-content:space-between;\r\n  align-items:flex-start; \/* important: stop weird stretching *\/\r\n  gap:24px;\r\n  max-width:1200px;\r\n  margin:40px auto;\r\n  padding:0 16px;\r\n}\r\n.to-contact-col{ flex:1 1 0; }\r\n\r\n.to-contact-col img,\r\n.to-contact-col iframe{\r\n  width:100%;\r\n  display:block;\r\n  border:0;\r\n  border-radius:12px;\r\n}\r\n\r\n.to-contact-col.media{\r\n  overflow:hidden;\r\n}\r\n.to-contact-col.media img{\r\n  width:100%;\r\n  height:100%;\r\n  object-fit:cover;\r\n  display:block;\r\n}\r\n\r\n.to-contact-info h2{\r\n  margin:0 0 8px 0;\r\n  font-size:2rem;\r\n  color:#0b2b3f;\r\n}\r\n.to-contact-info p{\r\n  margin:.35rem 0;\r\n  color:#0b2b3f;\r\n  line-height:1.6;\r\n}\r\n.to-contact-info a{\r\n  color:#c71f2d;\r\n  text-decoration:none;\r\n  font-weight:700;\r\n}\r\n.to-contact-info a:hover{ text-decoration:underline; }\r\n\r\n.to-contact-note{\r\n  margin-top:.5rem;\r\n  font-size:.5rem;\r\n  line-height:1.4;\r\n  color:#777777;\r\n}\r\n\r\n@media (min-width: 901px){\r\n  .to-contact-col.media.media-photo{ height: 340px !important; }\r\n  .to-contact-col.media.media-map{ height: 280px !important; }\r\n\r\n  .to-contact-col.media.media-photo img{ object-position:center 80%; }\r\n}\r\n\r\n@media (max-width: 900px){\r\n  .to-contact-wrapper{ flex-direction:column; }\r\n  .to-contact-col.media{ height:auto !important; }\r\n  .to-contact-col.media img{ height:auto; }\r\n}\r\n<\/style>\r\n\r\n<div class=\"to-contact-wrapper\">\r\n  <div class=\"to-contact-col media media-photo\">\r\n    <img decoding=\"async\" src=\"https:\/\/trueobservermedia.com\/wp-content\/uploads\/2025\/12\/TO-Contact.jpg\"\r\n         alt=\"71\u201375 Shelton Street, Covent Garden (True Observer registered office location)\">\r\n  <\/div>\r\n\r\n  <div class=\"to-contact-col to-contact-info\">\r\n    <p><strong>True Observer Media Ltd.<\/strong><br>\r\n      Registered in England &amp; Wales<br>\r\n      71\u201375, Shelton Street<br>\r\n      Covent Garden<br>\r\n      London<br>\r\n      WC2H 9JQ\r\n    <\/p>\r\n    <p>Tel: <a href=\"tel:+442034687991\">+44 (0)2034687991<\/a><\/p>\r\n    <p>Email: <a href=\"mailto:info@trueobservermedia.com\">info@trueobservermedia.com<\/a><\/p>\r\n<\/div>\r\n\r\n  <div class=\"to-contact-col media media-map\">\r\n    <a href=\"https:\/\/maps.google.com\/?q=71-75+Shelton+Street+London+WC2H+9JQ\"\r\n       target=\"_blank\" rel=\"noopener\">\r\n      <img decoding=\"async\" src=\"https:\/\/trueobservermedia.com\/wp-content\/uploads\/2025\/11\/true-observer-map.png\"\r\n           alt=\"Map showing 71\u201375 Shelton Street, Covent Garden, London\">\r\n    <\/a>\r\n  <\/div>\r\n<\/div>\r\n\r\n\r\n<style id=\"wpforms-css-vars-253\">\n\t\t\t\t#wpforms-253 {\n\t\t\t\t--wpforms-container-padding: 0px;\n--wpforms-container-border-width: 1px;\n--wpforms-container-border-radius: 3px;\n--wpforms-background-color: rgba(0, 0, 0, 0);\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-253\"><form id=\"wpforms-form-253\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"253\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/es\/wp-json\/wp\/v2\/pages\/798\" data-token=\"895a5993ab3fc3bfdd62296965502753\" data-token-time=\"1785145182\"><noscript class=\"wpforms-error-noscript\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/div><div class=\"wpforms-field-container\">\t\t<div id=\"wpforms-253-field_4-container\"\n\t\t\tclass=\"wpforms-field 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)();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"253\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/pages\/798\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-253\" class=\"wpforms-submit\" data-alt-text=\"Sending\u2026\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img decoding=\"async\" src=\"https:\/\/trueobservermedia.com\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Cargando\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\r\n\r\n<section id=\"faq\" class=\"to-faq\">\r\n\r\n<div class=\"faq-wrap\">\r\n\r\n<h2>Frequently Asked Questions<\/h2>\r\n\r\n<p class=\"faq-intro\">\r\nTrue Observer combines operational observations, public-source intelligence and structured reporting to help organisations understand risks before they become larger operational, reputational or compliance issues.\r\n<\/p>\r\n\r\n<details>\r\n<summary>What does True Observer actually do?<\/summary>\r\n<div class=\"answer\">\r\nWe help organisations identify, document and understand operational, workplace and reputational concerns. Depending on the engagement, this may include field observations, online intelligence, evidence collection, structured reporting, monitoring services or independent operational reviews.\r\n<\/div>\r\n<\/details>\r\n\r\n<details>\r\n<summary>What is True Observer Verified?<\/summary>\r\n<div class=\"answer\">\r\nTrue Observer Verified is an independent operational and reputation observation record. Organisations that successfully complete our review may be authorised to display the True Observer Verified mark as evidence that they have voluntarily engaged in an independent review process. It is <strong>not<\/strong> a statutory inspection, ISO certification or regulatory approval.\r\n<\/div>\r\n<\/details>\r\n\r\n<details>\r\n<summary>What is the Green Team?<\/summary>\r\n<div class=\"answer\">\r\nThe Green Team is our growing network of trained observers and volunteers who help identify publicly visible operational, safety and reputational concerns. Every submission is independently reviewed before becoming part of any client report or operational assessment.\r\n<\/div>\r\n<\/details>\r\n\r\n<details>\r\n<summary>Do you investigate businesses?<\/summary>\r\n<div class=\"answer\">\r\nYes\u2014but only using lawful methods. We review publicly visible information, operational practices, customer-facing issues and publicly available material. We do not trespass, hack systems or conduct covert surveillance.\r\n<\/div>\r\n<\/details>\r\n\r\n<details>\r\n<summary>What kind of organisations do you work with?<\/summary>\r\n<div class=\"answer\">\r\nWe support businesses of all sizes, charities, public organisations, hospitality venues, retailers, manufacturers, logistics providers and organisations that want an independent view of operational or reputational risks.\r\n<\/div>\r\n<\/details>\r\n\r\n<details>\r\n<summary>What evidence do clients receive?<\/summary>\r\n<div class=\"answer\">\r\nReports may include time-stamped photographs, documented observations, publicly available intelligence, supporting references, timelines, screenshots, operational notes and recommendations. Every report is tailored to the client&#8217;s objectives.\r\n<\/div>\r\n<\/details>\r\n\r\n<details>\r\n<summary>Can you help before a problem becomes public?<\/summary>\r\n<div class=\"answer\">\r\nYes. Many organisations ask us to identify concerns before they become complaints, incidents, enforcement action or negative publicity. Early intervention is often far less expensive than responding after damage has already occurred.\r\n<\/div>\r\n<\/details>\r\n\r\n<details>\r\n<summary>Are your services confidential?<\/summary>\r\n<div class=\"answer\">\r\nAbsolutely. Client instructions, evidence and reports are handled confidentially. Information is only shared where authorised by the client or where legally required.\r\n<\/div>\r\n<\/details>\r\n\r\n<details>\r\n<summary>Do you work with volunteers?<\/summary>\r\n<div class=\"answer\">\r\nYes. Our Volunteers Programme allows members of the public to contribute operational observations and public-interest reports. Every submission is reviewed by our analysts before any action is taken, and only verified information is included within client work.\r\n<\/div>\r\n<\/details>\r\n\r\n<details>\r\n<summary>How is this different from a consultancy?<\/summary>\r\n<div class=\"answer\">\r\nTraditional consultants often rely on scheduled audits or interviews. True Observer combines structured field observations, public-source intelligence, independent reporting, digital monitoring and ongoing operational awareness to provide a broader picture of risk.\r\n<\/div>\r\n<\/details>\r\n\r\n<details>\r\n<summary>What don&#8217;t you do?<\/summary>\r\n<div class=\"answer\">\r\nWe do not hack systems, conduct unlawful surveillance, fabricate evidence, publish confidential client information or guarantee regulatory compliance. Our role is to independently observe, document, organise evidence and support informed decision-making.\r\n<\/div>\r\n<\/details>\r\n\r\n<\/div>\r\n\r\n<\/section>\r\n\r\n<script type=\"application\/ld+json\">\r\n{\r\n\"@context\":\"https:\/\/schema.org\",\r\n\"@type\":\"FAQPage\",\r\n\"mainEntity\":[\r\n\r\n{\r\n\"@type\":\"Question\",\r\n\"name\":\"What does True Observer actually do?\",\r\n\"acceptedAnswer\":{\r\n\"@type\":\"Answer\",\r\n\"text\":\"True Observer helps organisations identify, document and understand operational, workplace and reputational concerns through field observations, public-source intelligence, monitoring and structured reporting.\"\r\n}\r\n},\r\n\r\n{\r\n\"@type\":\"Question\",\r\n\"name\":\"What is True Observer Verified?\",\r\n\"acceptedAnswer\":{\r\n\"@type\":\"Answer\",\r\n\"text\":\"True Observer Verified is an independent operational and reputation observation record. It is not a statutory inspection, regulatory approval or certification.\"\r\n}\r\n},\r\n\r\n{\r\n\"@type\":\"Question\",\r\n\"name\":\"What is the Green Team?\",\r\n\"acceptedAnswer\":{\r\n\"@type\":\"Answer\",\r\n\"text\":\"The Green Team is our network of trained observers and volunteers who help identify publicly visible operational and reputational concerns.\"\r\n}\r\n},\r\n\r\n{\r\n\"@type\":\"Question\",\r\n\"name\":\"Do you investigate businesses?\",\r\n\"acceptedAnswer\":{\r\n\"@type\":\"Answer\",\r\n\"text\":\"Yes. 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Client information, evidence and reports are handled confidentially and shared only when authorised or legally required.\"\r\n}\r\n},\r\n\r\n{\r\n\"@type\":\"Question\",\r\n\"name\":\"Do you work with volunteers?\",\r\n\"acceptedAnswer\":{\r\n\"@type\":\"Answer\",\r\n\"text\":\"Yes. 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Registered in England &amp; Wales 71\u201375, Shelton Street Covent Garden London WC2H 9JQ Tel: +44 (0)2034687991 Email: info@trueobservermedia.com Frequently Asked Questions True Observer combines operational observations, public-source intelligence and structured reporting to help organisations understand risks before they become larger operational, reputational or compliance issues. What does True Observer actually do? [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-798","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/pages\/798","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/comments?post=798"}],"version-history":[{"count":28,"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/pages\/798\/revisions"}],"predecessor-version":[{"id":4572,"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/pages\/798\/revisions\/4572"}],"wp:attachment":[{"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/media?parent=798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}