{"id":798,"date":"2025-09-03T17:18:54","date_gmt":"2025-09-03T17:18:54","guid":{"rendered":"https:\/\/trueobservermedia.com\/?page_id=798"},"modified":"2026-04-10T16:46:26","modified_gmt":"2026-04-10T16:46:26","slug":"contact","status":"publish","type":"page","link":"https:\/\/trueobservermedia.com\/es\/contact\/","title":{"rendered":"Contacto"},"content":{"rendered":"<style>\r\n.to-contact-wrapper{\r\n  display:flex !important;\r\n  justify-content:space-between;\r\n  align-items:flex-start; \/* important: stop weird stretching *\/\r\n  gap:24px;\r\n  max-width:1200px;\r\n  margin:40px auto;\r\n  padding:0 16px;\r\n}\r\n.to-contact-col{ flex:1 1 0; }\r\n\r\n.to-contact-col img,\r\n.to-contact-col iframe{\r\n  width:100%;\r\n  display:block;\r\n  border:0;\r\n  border-radius:12px;\r\n}\r\n\r\n.to-contact-col.media{\r\n  overflow:hidden;\r\n}\r\n.to-contact-col.media img{\r\n  width:100%;\r\n  height:100%;\r\n  object-fit:cover;\r\n  display:block;\r\n}\r\n\r\n.to-contact-info h2{\r\n  margin:0 0 8px 0;\r\n  font-size:2rem;\r\n  color:#0b2b3f;\r\n}\r\n.to-contact-info p{\r\n  margin:.35rem 0;\r\n  color:#0b2b3f;\r\n  line-height:1.6;\r\n}\r\n.to-contact-info a{\r\n  color:#c71f2d;\r\n  text-decoration:none;\r\n  font-weight:700;\r\n}\r\n.to-contact-info a:hover{ text-decoration:underline; }\r\n\r\n.to-contact-note{\r\n  margin-top:.5rem;\r\n  font-size:.5rem;\r\n  line-height:1.4;\r\n  color:#777777;\r\n}\r\n\r\n@media (min-width: 901px){\r\n  .to-contact-col.media.media-photo{ height: 340px !important; }\r\n  .to-contact-col.media.media-map{ height: 280px !important; }\r\n\r\n  .to-contact-col.media.media-photo img{ object-position:center 80%; }\r\n}\r\n\r\n@media (max-width: 900px){\r\n  .to-contact-wrapper{ flex-direction:column; }\r\n  .to-contact-col.media{ height:auto !important; }\r\n  .to-contact-col.media img{ height:auto; }\r\n}\r\n<\/style>\r\n\r\n<div class=\"to-contact-wrapper\">\r\n  <div class=\"to-contact-col media media-photo\">\r\n    <img decoding=\"async\" src=\"https:\/\/trueobservermedia.com\/wp-content\/uploads\/2025\/12\/TO-Contact.jpg\"\r\n         alt=\"71\u201375 Shelton Street, Covent Garden (True Observer registered office location)\">\r\n  <\/div>\r\n\r\n  <div class=\"to-contact-col to-contact-info\">\r\n    <p><strong>True Observer Media Ltd.<\/strong><br>\r\n      Registered in England &amp; Wales<br>\r\n      71\u201375, Shelton Street<br>\r\n      Covent Garden<br>\r\n      London<br>\r\n      WC2H 9JQ\r\n    <\/p>\r\n    <p>Tel: <a href=\"tel:+442034687991\">+44 (0)2034687991<\/a><\/p>\r\n    <p>Email: <a href=\"mailto:info@trueobservermedia.com\">info@trueobservermedia.com<\/a><\/p>\r\n<\/div>\r\n\r\n  <div class=\"to-contact-col media media-map\">\r\n    <a href=\"https:\/\/maps.google.com\/?q=71-75+Shelton+Street+London+WC2H+9JQ\"\r\n       target=\"_blank\" rel=\"noopener\">\r\n      <img decoding=\"async\" src=\"https:\/\/trueobservermedia.com\/wp-content\/uploads\/2025\/11\/true-observer-map.png\"\r\n           alt=\"Map showing 71\u201375 Shelton Street, Covent Garden, London\">\r\n    <\/a>\r\n  <\/div>\r\n<\/div>\r\n\r\n\r\n<style id=\"wpforms-css-vars-253\">\n\t\t\t\t#wpforms-253 {\n\t\t\t\t--wpforms-container-padding: 0px;\n--wpforms-container-border-width: 1px;\n--wpforms-container-border-radius: 3px;\n--wpforms-background-color: rgba(0, 0, 0, 0);\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 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)();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"253\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/pages\/798\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-253\" class=\"wpforms-submit\" data-alt-text=\"Sending\u2026\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img decoding=\"async\" src=\"https:\/\/trueobservermedia.com\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Cargando\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\r\n\r\n<section id=\"faq\" class=\"to-faq\">\r\n<div class=\"faq-wrap\">\r\n<h2>Questions we get about True Observer<\/h2>\r\n<p class=\"faq-intro\">We\u2019re an OSINT-first media intelligence agency. Because there\u2019s little like us in the market, here\u2019s a clear, no-jargon FAQ explaining what we do, how we work, and what clients can expect.<\/p>\r\n\r\n<details><summary>What exactly is OSINT and how do you use it?<\/summary>\r\n<div class=\"answer\"><b>OSINT<\/b> means Open-Source Intelligence\u2014facts gathered legally from public sources (platforms, websites, registries, forums, archives, WHOIS, court records, etc.). We combine automated collection with analyst review to <b>document claims, timelines, and actors<\/b>, preserving evidence for takedowns, corrections, or legal escalation.<\/div>\r\n<\/details><details><summary>Are you a law firm?<\/summary>\r\n<div class=\"answer\">No. We\u2019re a <b>media\/brand intelligence and enforcement partner<\/b>. We prepare evidence, right-of-reply, and takedown letters and coordinate with your counsel when a matter needs litigation. Many clients use us to <b>reduce legal spend<\/b> by resolving issues extra-judicially first.<\/div>\r\n<\/details><details><summary>What problems do you solve?<\/summary>\r\n<div class=\"answer\">False or misleading content, harassment\/doxxing, misuse of brand assets, privacy\/data leaks, and coordinated smear campaigns. Our outputs include <b>rectification requests<\/b>, <b>platform notices<\/b> (YouTube\/Meta\/X), <b>evidence bundles<\/b>, and <b>stakeholder pressure campaigns<\/b> when appropriate.<\/div>\r\n<\/details><details><summary>How do your monitoring plans differ?<\/summary>\r\n<div class=\"answer\">Plans vary by <b>sources tracked<\/b> (number of creators\/sites), <b>languages<\/b> covered (EN\/ES\/DE), <b>alert SLAs<\/b> (weekly digest \u2192 6h), and <b>reporting cadence<\/b> (monthly \u2192 weekly) plus add-ons like legal review or brand-asset detection. See the comparison table above.<\/div>\r\n<\/details><details><summary>Where do you operate and which laws matter?<\/summary>\r\n<div class=\"answer\">We act primarily under <b>UK\/EU frameworks<\/b> (defamation, privacy, data, e-commerce &amp; platform T&amp;Cs). For Spain and Germany we align with national press\/data laws and YouTube policies. Jurisdiction is chosen based on <b>where harm occurs<\/b> and <b>which platform publishes<\/b>.<\/div>\r\n<\/details><details><summary>Is the data you collect lawful and GDPR-compliant?<\/summary>\r\n<div class=\"answer\">Yes. We process <b>publicly available data<\/b> under legitimate interest, apply <b>data minimisation<\/b>, keep an <b>ROPA<\/b>, and store evidence in the UK\/EU with access controls and retention schedules. Client data processing is governed by our <b>DPA<\/b>.<\/div>\r\n<\/details><details><summary>What evidence do I receive?<\/summary>\r\n<div class=\"answer\">Time-stamped captures, URLs, hashes, transcripts, actor maps, and a <b>case narrative<\/b> linking claims to policy or legal breaches. Each bundle is built to be <b>actionable<\/b>: a platform notice, a rectification request, or a litigation brief.<\/div>\r\n<\/details><details><summary>How quickly can you act?<\/summary>\r\n<div class=\"answer\">Depending on plan: <b>weekly digest<\/b> for Base, <b>&lt;24h<\/b> for Standard, <b>&lt;12h<\/b> for Pro, and <b>&lt;6h<\/b> for Enterprise. Escalations to platforms or publishers typically go out <b>same day<\/b> once evidence is verified.<\/div>\r\n<\/details><details><summary>Do you work with volunteers?<\/summary>\r\n<div class=\"answer\"> Yes. True Observer runs a structured <b>Volunteers Programme<\/b>, where individuals can contribute as observers under a formal <b>Volunteers Contract<\/b>. All submissions are reviewed and verified by our analysts before any action is taken. Learn more and apply here: https:\/\/trueobservermedia.com\/volunteers-programme\/ <\/div>\r\n<\/details><details><summary>What don\u2019t you do?<\/summary>\r\n<div class=\"answer\">We don\u2019t hack, doxx, or operate covertly; we don\u2019t publish client confidentials; and we don\u2019t run political influence ops. Everything is <b>lawful, documented, and auditable<\/b>.<\/div>\r\n<\/details><\/div>\r\n<\/section><!-- SEO: FAQPage schema -->\r\n<script type=\"application\/ld+json\">\r\n{\r\n  \"@context\":\"https:\/\/schema.org\",\r\n  \"@type\":\"FAQPage\",\r\n  \"mainEntity\":[\r\n    {\"@type\":\"Question\",\"name\":\"What exactly is OSINT and how do you use it?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"OSINT is open-source intelligence... We combine automated collection with analyst review to document claims, timelines, and actors, preserving evidence for takedowns, corrections, or legal escalation.\"}},\r\n    {\"@type\":\"Question\",\"name\":\"Are you a law firm?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. We are a media\/brand intelligence and enforcement partner...\" }},\r\n    {\"@type\":\"Question\",\"name\":\"What problems do you solve?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"False or misleading content, harassment\/doxxing, misuse of brand assets, privacy\/data leaks, and coordinated smear campaigns.\"}},\r\n    {\"@type\":\"Question\",\"name\":\"How do your monitoring plans differ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"By sources tracked, languages, alert SLAs, reporting cadence, and add-ons.\"}},\r\n    {\"@type\":\"Question\",\"name\":\"Where do you operate and which laws matter?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Primarily UK\/EU frameworks; Spain and Germany aligned with national press\/data laws and platform policies.\"}},\r\n    {\"@type\":\"Question\",\"name\":\"Is the data you collect lawful and GDPR-compliant?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes\u2014public data under legitimate interest, minimisation, controlled storage, DPA with clients.\"}},\r\n    {\"@type\":\"Question\",\"name\":\"What evidence do I receive?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Time-stamped captures, URLs, hashes, transcripts, actor maps, and a case narrative with recommended actions.\"}},\r\n    {\"@type\":\"Question\",\"name\":\"How quickly can you act?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"From weekly digests to sub-6h alerts depending on plan.\"}},\r\n  {\"@type\": \"Question\",\"name\":\"Do you work with volunteers?\",\"acceptedAnswer\": \r\n{\"@type\":\"Answer\",\"text\":\"Yes. True Observer runs a structured Volunteers Programme, where individuals can contribute as observers under a formal Volunteers Contract. All submissions are reviewed and verified by our analysts before any action is taken. Learn more and apply here: https:\/\/trueobservermedia.com\/volunteers-programme\/\"}}\r\n    {\"@type\":\"Question\",\"name\":\"What don\u2019t you do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No hacking, doxxing, covert ops, or influence campaigns.\"}}\r\n  ]\r\n}\r\n<\/script>\r\n","protected":false},"excerpt":{"rendered":"<p>True Observer Media Ltd. Registered in England &amp; Wales 71\u201375, Shelton Street Covent Garden London WC2H 9JQ Tel: +44 (0)2034687991 Email: info@trueobservermedia.com Questions we get about True Observer We\u2019re an OSINT-first media intelligence agency. Because there\u2019s little like us in the market, here\u2019s a clear, no-jargon FAQ explaining what we do, how we work, and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-798","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/pages\/798","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/comments?post=798"}],"version-history":[{"count":27,"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/pages\/798\/revisions"}],"predecessor-version":[{"id":4190,"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/pages\/798\/revisions\/4190"}],"wp:attachment":[{"href":"https:\/\/trueobservermedia.com\/es\/wp-json\/wp\/v2\/media?parent=798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}